- We don't offer exchanges, returns
-We do not issue refunds
-Provide full address at checkout. We do not take responsibility if your order is shipped to the wrong address.
-Allow 3-5 business days for your orders to be expedited
-Allow 2-3 weeks for all pre-order coats to be expedited
-If there is an issue with your order, report it immediately by sending us an email (firstname.lastname@example.org) within 24 hours upon reception.